? Disconnect it. ? Let it cool down. ? Rinse the inside of the glass pot with a wet sponge and wipe the plastic parts with a wet cloth. ? Put the brewing basket and lid under hot water using your usual washing up liquid. ? Always check that the electrical connections remain dry. DO NOT USE scouring pads or any other abrasive liquid, especially on the bottom heating assembly, as this could damage your teapot.
Descale your teapot regularly, preferably every 20 to 40 uses, and more often if your water contains a lot of limestone. To descale your teapot: ? Use commercially available 8° white vinegar: - Fill the teapot with 1/2 litre of vinegar, - Let this stand for 1 hour cold. ? Citric acid: - Heat up 1/2 litre of water, - Add 25g of citric acid and allow to stand for 15 min. Empty your teapot and rinse it 5 or 6 times. Repeat if necessary. Never use other methods of descaling other than the recommended methods.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre